Shipping policy

Shipping Policy — Roshi London (UK Only)

Roshi London currently ships only within the United Kingdom.

All orders are processed within 1–3 business days. Once your order is shipped, you will receive a confirmation email with your tracking information.


Shipping Rates (UK Only)

Standard Shipping (2–4 business days)
£3.99

Free Shipping on orders over £50

All orders are shipped via Royal Mail or another trusted UK courier.

Delivery estimates may vary during busy periods, holidays, or severe weather.


Order Processing

Orders are packed and dispatched Monday–Friday.
Orders placed on weekends or bank holidays will be processed the next working day.


Delivery Issues

If your order is delayed, lost, or delivered incorrectly, please contact us at:
contact@roshilondon.co.uk

We will work with our courier to resolve the issue as quickly as possible.


Incorrect Address

Please ensure your delivery address is correct at checkout.
Roshi London is not responsible for packages lost due to incorrect or incomplete addresses provided by the customer.


Returns & Exchanges

Please refer to our Return Policy for instructions on how to request a return.
Returns must be requested before sending any items back.