Terms of service
Terms of Service — Roshi London
Last updated: [06/12/2025]
Welcome to Roshi London. By accessing or using our website (roshilondon.co.uk) and purchasing products from our store, you agree to the following Terms of Service. Please read them carefully before using our site.
1. Overview
This website is operated by Roshi London. Throughout the site, the terms “we”, “us”, and “our” refer to Roshi London. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.
If you do not agree with any part of the Terms, you must not use our website.
2. Online Store Terms
By using our store, you confirm that:
• You are at least 18 years old, or you have permission from a parent/guardian.
• You will not use our products for illegal or unauthorised purposes.
• You will not transmit harmful code, malware, or disrupt the website’s functionality.
Violation of these Terms may result in termination of your access to the Service.
3. Products & Pricing
We reserve the right to:
• Change prices at any time
• Update product information
• Limit quantities of any product
• Discontinue products at any time
We make every effort to display items accurately, but colours, sizing, and details may vary slightly.
4. Order Acceptance
We reserve the right to refuse any order for reasons including, but not limited to:
• Suspicious or fraudulent activity
• Incorrect billing information
• Stock availability
• Violations of these Terms
If your order is cancelled, we will notify you and issue a refund if applicable.
5. Shipping
Roshi London currently ships within the United Kingdom only.
Shipping times are estimates and may vary due to courier delays or external factors.
Customers are responsible for entering a correct and complete delivery address. We are not liable for orders lost due to incorrect address details provided by the customer.
6. Returns & Refunds
Our Returns Policy is available on our website and forms part of these Terms.
Key points:
• 14-day return window for change-of-mind returns
• 30-day window for faulty/damaged items
• Items must be unworn, unused, unwashed, with tags and original packaging
• Customers must contact us first at contact@roshilondon.co.uk before sending any return
• Unapproved returns will not be accepted
Refunds will be processed to the original payment method once the item is received and inspected.
7. Accuracy of Billing & Account Information
You agree to provide accurate billing and account information for all purchases.
We reserve the right to cancel orders if inaccurate information is detected.
8. Third-Party Services
Certain third-party providers (like payment gateways) have their own terms.
You are responsible for reviewing their policies before using their services.
We are not liable for issues arising from third-party platforms.
9. Intellectual Property
All content on this website—including logos, branding, images, designs, and text—is the property of Roshi London and protected under copyright law.
You may not reproduce, copy, or use any content without written permission.
10. User Comments & Submissions
If you submit reviews, feedback, or suggestions, you agree that we may use them publicly.
You must not post unlawful, abusive, or defamatory content.
11. Prohibited Uses
You are prohibited from using the site or its content to:
• Break any laws
• Harm or exploit minors
• Upload malicious software
• Steal data or perform fraudulent activities
• Interfere with security features
• Impersonate others
Violation may lead to removal of service.
12. Limitation of Liability
We do not guarantee that the website will be uninterrupted or error-free.
Roshi London is not liable for damages arising from:
• Use of our products
• Inaccurate information
• Delays or shipping issues
• Third-party errors
Your use of our products is at your own risk.
13. Changes to Terms
We may update these Terms at any time.
The latest version will always be available on this page.
14. Contact Information
For questions about these Terms, contact us at:
📧 contact@roshilondon.co.uk